Your order will be delivered quickly in discreet, plain packaging by Star Track Express.
Orders placed before 3pm Monday to Friday are dispatched the same day, and orders placed on the weekends are dispatched on Monday. We work fast to process your order as soon as it's placed.
We provide next day express delivery to the majority of locations in Australia. Most orders will be delivered in 1-2 days.
$9.99 Next Day Express delivery
Our Star Track express delivery is only $9.99 to any address in Australia, no matter how many items you order!
FREE Next Day Express delivery when you spend $200
Place an order for $200 or more and we'll deliver your order via express delivery for FREE.
Fully tracked delivery to your door
We'll email you a dispatch confirmation with full tracking so you can monitor when your order will arrive.
How long will my order take to arrive?
Australian orders are delivered by Star Track's express service and is usually Next Day delivery. International orders are dispatched via Australia Post and can take anywhere from 5-20 days depending on your location. Cherry Dolls are the only exception, and they take approximately 10 days for delivery.
How much is delivery?
Australian orders are delivered express for $9.99 and International orders are delivered for $19.99. Delivery is FREE if you spend $200 or more.
Overseas Delivery: (Any country apart from Australia)
Do we deliver to PO Boxes or Parcel Lockers?
Yes. We can deliver to a PO Box or Parcel Locker address. Just enter the address during checkout.
Where will my order be sent from?
Every order placed online at Cherry Banana is sent from our distribution centre in Melbourne, Victoria, Australia.
What if I'm not home when my order arrives?
If you're not home when your order arrives, the courier can leave the package in a safe location at the premise. They have an authority to leave by default, but just let us know during checkout if you would prefer them to return it to the local post office or Star Track depot.
What if my order doesn't arrive when I expect?
If your delivery is overdue, please contact us. We can sort it out right away!
What do Cherry Banana orders look like?
We'll always deliver your order discreetly. We use Star Track satchels or plain, boring boxes to protect your privacy.
Returns and Refunds
We want you to be completely confident about every order you place, so we have an easy and hassle free 30 Day Warranty on faulty products from the date in which the product arrives to you. You can learn more about our Returns & Refunds policy on our Returns & Refunds page.
What countries do you deliver to?
We deliver to any country in the world.
Your privacy is extremely important to us. We'll always deliver your Cherry Banana order in a private and discreet manner. The only person who will know the contents of the package is you.
How will my package be sent?
Your order will be delivered by Star Track Express within Australia and Australia Post for international deliveries to other countries. All orders are sent in plain, discreet packaging to prevent anyone from guessing what's inside the parcel or who it's from. Every product inside the package is securely wrapped and packaged tightly, ensuring they'll be in perfect condition when they arrive.
What will be written on my package?
We try to put as little information as possible on your package, but just enough to get it where it needs to go. Your delivery name and address will be provided on the front using a plain white label, and our discreet return address will also be provided. The senders name will be displayed as Summit Corporation Pty Ltd, including our Wollongong PO Box address. At no time will there be any reference to Cherry Banana or any reference to the type of products you've bought. Your privacy will always be respected and your delivery will always be discreet.
What will my package look like?
Your package will always be 100% private and discreet. It will look like any other ordinary package you would receive in the mail. There is absolutely no way of telling what's in your package or the type of business we are in.
Small to medium sized orders are dispatched using Star Track Express postal satchels and our discreet delivery labels.
Larger sized orders are dispatched in plain, discreet boxes and our discreet delivery labels. We use heavy-duty tape to seal the box.
We use a discreet labelling system to ensure your order stays as private as possible.