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Fast, Tracked & Discreet Delivery

Your order will be delivered quickly in discreet, plain packaging with full tracking by Australia Post. Your order will be sent from Sydney, Australia.

Orders placed before 2pm Monday to Friday are generally dispatched the same day, and orders placed on the weekends are generally dispatched on Monday. We work fast to process your order as soon as possible.

We provide fast delivery options throughout Australia and the world, and you'll be able to choose your preferred delivery method during checkout. Australia Post standard delivery and express delivery are available for all Australian and New Zealand orders.

Cherry Dolls are the only exception to our delivery times, and you can read more about that here.

Australian Delivery:

Country Service Delivered Cost Free on orders over
AU Australia Australia Post Parcel Post 2-7 working days $9.99 $100
AU Australia Australia Post Express Post 1-3 working days $12.99 $200

New Zealand Delivery:

Country Service Delivered Cost Free on orders over
NZ New Zealand Australia Post Parcel Post 2-10 working days $9.99 $100
NZ New Zealand Australia Post Express Post 2-4 working days $14.99 $200

Rest of World Delivery:

Country Service Delivered Cost Free on orders over
AU Rest of World Australia Post Air Mail 5-15 working days $19.99 N/A

Fully tracked delivery to your door

When you order is dispatched, you'll receive an email with the tracking number and link to Australia Post's website so you can monitor when your order will arrive. If you have an account, you can also log in and view your order history to access the tracking number at any time.

Do we deliver to PO Boxes or Parcel Lockers?

Yes. We can deliver to a PO Box or Parcel Locker address. Just enter the address during checkout.

Where will my order be sent from?

Most orders placed online at Cherry Banana are sent from our distribution centre in Sydney, New South Wales, Australia.

What if I'm not home when my order arrives?

If you're not home when your order arrives, Australia Post will leave a delivery notice card and return the package to the local post office for collection. If you prefer, we can add an 'authority to leave' to your delivery instructions, so Australia Post will leave the package in a safe place at the premise instead. To do that, just make a note in the Delivery Instructions area during checkout.

What if my order doesn't arrive when I expect?

If your delivery is overdue, please contact us. We can help sort it out right away!

What do Cherry Banana orders look like?

We'll always deliver your order discreetly. We use plain and discreet heavy-duty Jiffy bags for most orders, which also helps to keep your products safe and protected during transit. In some cases depending on your particular order, we may use plain boxes or white padded satchels.

Show me what my Cherry Banana order will look like.

What countries do you deliver to?

We deliver to any country in the world.

Returns and refunds

We want you to be completely confident about every order you place, so we have an easy and hassle free 30 Day Warranty on faulty products from the date in which the product arrives to you. You can learn more about our Returns & Refunds policy on our Returns & Refunds page.

Inaccurate address and undeliverable order

If there are any address discrepancies with your order and it is returned to us, a Customer Care team member will be in touch. A re-delivery cost will apply for any items that are returned to us. Please be careful when filling out your address and make sure you have written the correct information, including your unit number if you have one.

Package not picked up from Post Office in time

If you are not home for delivery and you don't have an authority to leave, your package will be taken to the closest post office and a delivery notice card will be left in your mail box. You have 10 working days to collect your package, otherwise Australia Post will return the package to us. Please make sure you collect the package in time, otherwise a re-delivery fee will apply to packages we need to send again.

Cherry Dolls shipping times

Cherry Dolls are our custom designed realistic sex dolls, and have a different shipping policy than above. We estimate a time frame of 10 days total from the time of order to the delivery of your doll, though this can vary depending on delivery location and customs. It takes us approximately 2-3 days to produce your doll and then a further 4-7 days for final delivery to your location. The most suitable courier will be used depending on your delivery location. If you have any preference, just let us know when placing your order. We work fast to produce your doll and have her delivered as quickly as possible with no stress to you. You'll be able to track your delivery the whole way through. You can find out more information on the delivery process of Cherry Dolls on each individual doll page.


Discreet Packaging & Billing

Your privacy is extremely important to us. We'll always deliver your Cherry Banana order in a private and discreet manner. Our discreet packaging and labelling system ensures the only person who will know the contents of the package is you!

How will my package be sent?

Your order will be delivered by Australia Post. All orders are sent in plain, discreet packaging to prevent anyone from guessing what's inside the parcel or who it's from. Most orders will be sent with heavy duty Jiffy bags which offer maximum protection during transit. Some orders may be sent in secure cardboard boxes or padded satchels depending on the particular order type.

What will be written on my package?

Attached to your package will be a discreet generic Australia Post shipping label. Your delivery name and address will be provided, as well as our discreet return address. The senders name will be displayed as Summit Corporation Pty Ltd, including our Sydney PO Box address. At no time will there be any reference to Cherry Banana or any reference to the type of products you've bought. Your privacy will always be respected and your delivery will always be discreet.

What will my package look like?

Your package will always be 100% private and discreet. It will look like any other ordinary package you would receive in the mail. There is absolutely no way of telling what's in your package or the type of business we are in.

Small to medium sized orders are usually dispatched using plain heavy duty Jiffy bags with discreet delivery labels.

Discreet white delivery satchels

Larger sized orders are usually dispatched in plain secure boxes with discreet delivery labels. We use heavy-duty tape to seal the box.

Discreet white delivery boxes

We use a discreet labelling system with Australia Post to ensure your order stays as private as possible.

Discreet delivery labels

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